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Customer Service

  • Shipping & Delivery

    Our goal is to always get you your product as quickly as possible.

     
    Total Order Amt S/H   Total Order Amt S/H   Total Order Amt S/H
    $100-$199 $25.00   $1700-$1799 $105.00   $3400-$3400 $190.00
    $200-$249 $25.00   $1800-$1899 $110.00   $3500-$3599 $193.75
    $250-$299 $25.00   $1900-$1999 $115.00   $3600-$3699 $197.50
    $300-$399 $35.00   $2000-$2099 $120.00   $3700-$3799 $201.25
    $400-$499 $40.00   $2100$-2199 $125.00   $3800-$3899 $205.00
    $500-$599 $45.00   $2200-$2299 $130.00   $3900-$3999 $208.75
    $600-$699 $50.00   $2300-$2399 $135.00   $4000-$4099 $212.50
    $700-$799 $55.00   $2400-$2499 $140.00   $4100-$4199 $216.25
    $800-$899 $60.00   $2500$-2599 $145.00   $4200-$4299 $220.00
    $900-$999 $65.00   $2600-$2699 $150.00   $4300-$4399 $223.75
    $1000-$1099 $70.00   $2700-$2799 $155.00   $4400-$4499 $227.50
    $1100-$1199 $75.00   $2800$-2899 $160.00   $4500-$4599 $231.25
    $1200-$1299 $80.00   $2900-$2999 $165.00   $4600-$4699 $235.00
    $1300-$1399 $85.00   $3000$-3099 $170.00   $4700-$4799 $238.75
    $1400-$1499 $90.00   $3100-$3199 $175.00   $4800-$4899 $242.50
    $1500-$1599 $95.00   $3200-$3299 $180.00   $4900-$4999 $246.50
    $1600-$1699 $100.00   $3300-$3399 $185.00      
    • Shipping costs for orders over $5,000 will be $240 plus 3% of order valued over 5,000
    • Shipping costs for Hawaii, Alaska and International - Please contact us at 1-855-SPORT 51 (855-776-7851) for a quote.

     

  • This chart is not valid for special order items.  Special order items are priced TBD.
  • Shipping and delivery times will vary by product. Stock items shipped from SportsTeamsUS will ship within 24 hours. Stock items drop shipped from our manufacturers will ship within 48 business hours. Decorated uniforms and apparel will usually ship within 10 to 14 business days of order placement and artwork approval.
  • Our standard shipping method is UPS ground.
    All delivery schedules are projected. We assume no liability for delays in delivery due to conditions in which we have no control including: delays of carrier, forces of nature, accidents, employment strikes, or any other unavoidable causes. SportsTeamsUS is not responsible for your items once they have been delivered by the carrier (ie UPS, FedEx, USPS, etc.) SportsTeamsUS sends all packages requiring no signature at time of delivery. If you would like to require signature or place additional insurance on your items, please contact a SportsTeamsUS representative.

  • Privacy & Security

    Your privacy and security are very important to us.
    All information collected by SportsTeamsUS will be held strictly confidential. SportsTeamsUS will never sell, rent, loan, or release personal and confidential information.
    Your email address will be used to communicate order status, tracking information, and general information as it relates to your order.
    Email addresses collected by SportsTeamsUS are often used for marketing purposes and are not shared with other organizations for marketing purposes of any kind.
    Postal addresses and phone numbers supplied to us may be used to contact customers to promote special sales or events we have coming up.

  • Returns & Replacements

    SportsTeamsUS carries only top quality, name brand merchandise. Our products are guaranteed against defects in materials or workmanship.
    We charge 20% for restocking on any returned and exchanged items.

    All returned product must be sent to: 
    Aardvark USA
    SportsTeamsUS
    325 Paul Ave, Ste 51
    Ferguson,  MO 63135

    Shoe exchanges can be made within 14 days for team orders. Must return in new condition & in original unmarked box.  Blank item exchanges or returns can be made within 14 days for team orders.
    Custom orders in process cannot be canceled or returned.  Custom orders cannot be returned.

  • Ordering

    If you encounter any problems when placing an order, or after you have placed an order, please contact us as soon as possible via phone at 1-855-Sport 51 (855-776-7851) or via email at service@sportsteam.com

  • Payment, Pricing & Promotions

    All international orders are to be paid in US Currency. Quoted prices include shipping but do not include any taxes, tariff or duties assessed at point of delivery.

    Price subject to change without notice.

    We accept Visa, Master Card and Discover for online and phone orders. Signed public school purchase orders (add 2% late charge per month over 30 days), money orders and check may be used for phone orders only. First time school purchase orders over $1,000.00 require 50% deposit.

  • Viewing Orders

    Existing orders can be viewed by logging into your account and clicking on 'My Orders' on the left-hand menu.

  • Updating Account Information

    Account information may be changed at any time by logging into your account and clicking 'Account Information' on the left-hand menu.